Refund policy
Return Policy for The Perfect Workout Protein and Apparel
All Sales are Final:Please note that all sales of our protein and apparel products are final. We do not offer refunds or exchanges on these items. This policy is in place due to the nature of these products and to maintain the highest standards of quality and hygiene.
Product Information:
We encourage you to carefully review all product information and sizing guides before making a purchase. Our team is available to answer any questions you may have regarding our products to help you make an informed decision.
Return Policy for Thorne Supplements
What is Thorne’s 60-Day Satisfaction Guarantee?
If you’re not satisfied for any reason with a Thorne product you purchased, simply return it to the place of purchase for your money back, a store credit, or a replacement product. Call our Customer Service Department at 800.228.1966 to request a refund or a product credit for a purchase from Thorne. You must submit your request within sixty (60) days of the date of purchase.
How do I return or exchange a product?
To return or exchange a product that you purchased from Thorne, please call our Customer Service Department at 800-228-1966 or email support@thorne.com to receive specific instructions.
You will need to provide the following information below:
Preferred Contact Method (Phone Number or Email Address)
Lot # / Expiration Date
Nature of the complaint
How the product was used and stored
Pictures of the issue being reported if applicable
Name & email
How do I return or exchange a product?
To return or exchange a product that you purchased from Thorne, please call our Customer Service Department at 800-228-1966 or email support@thorne.com to receive specific instructions.
You will need to provide the following information below:
Preferred Contact Method (Phone Number or Email Address)
Lot # / Expiration Date
Nature of the complaint
How the product was used and stored
Pictures of the issue being reported if applicable
Name & email